What to do in case I have paid my bill ?
If you have paid your bill at a hospital or doctor in the United States and need related documents, here is what documents you may request and how to proceed:
- Payment Receipt: Be sure to obtain an itemized receipt confirming that you have settled your account. This receipt should include total charges, discounts applied, amount paid and zero balance. It should also include the date of payment and any other relevant details.
- Final billing statement: Ask for a copy of the final statement, which should show all charges and services received during your hospital stay, also known as an itemized bill.
- Medical Report: Request a medical report for services rendered and contact the medical records department of the hospital or treating physician. This department may have different names, such as “Medical Records Department” or “Health Information Management”. It is important to note that federal and state laws in the United States protect the privacy of medical information. Therefore, the hospital may ask you to fill out a form known as a HIPAA form and provide valid identification.
To request these documents, we recommend following these steps
- Contact the billing department: This department is responsible for handling payments and financial records. You can find their phone number on the bill you received or on the hospital’s website.
- Explain your request: When you speak with a billing department representative, explain that you have completed payment of your account and that you need the above documents for your personal records or to submit to your health insurance, if applicable.
- Provide the necessary information: You may be asked for additional information to identify your account, such as your full name, date of birth, home address, and the date of your hospital stay.
By following these steps, you should be able to obtain the necessary documents effectively and completely.
Overseas Expense Reimbursement
Providing the correct documentation will expedite the processing of your claim. Therefore, make sure you have all the necessary information and notify your broker or agent for precise instructions on how to proceed with your foreign expense reimbursement request.